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Hours of Operation:

Mon–Fri: 7am – 5pm
Bldgs: 13150, 520512, 201019, 17081

Face coverings required.

Your safety is our top priority. Please review our current policies/services:

  • Call (760) 725-5363 for appointment or assistance
  • All patrons will have to wash or sanitize their hands prior to meeting with employees
  • In-person services will be by appointment only
  • Only one patron at a time will be allowed in any office

Exceptional Family Member Program (EFMP) at Camp Pendleton assists active duty personnel in providing for the special needs of family members before, during and after relocation required by a change of duty assignment. The program ensures every attempt is made to bring together military careers and special needs.

Any authorized dependent family member (spouse, child, stepchild, adopted child, foster child, or dependent parent) of active duty personnel residing with the sponsor who possess a physical, medical, or emotional disability for a period of six months or more is eligible for enrollment.

It is mandatory, per MCO P1754.4B, that family member’s with special needs enroll in the EFMP. This assists Headquarters Marine Corps with assigning active duty personnel to locations where the special needs of family members can best be met.

Frequently Asked Questions

How do I enroll in the EFMP?

By calling one of two EFMP offices at Camp Pendleton: Mainside (760) 725-5363 or San Onofre (760) 763-0868. Families who are interested in EFMP support will be assigned a caseworker to assist with the enrollment process and all available community and installation resources to facilitate services and continuity of care for the family.

What are some of the benefits of enrolling in the EFMP?

Personalized case management, resource & referral, workshops, playgroups, family events, and much more! Additionally, if an Exceptional Family Member is eligible, the Family Case Worker provides enrollment assistance with the Base Installation Respite Care Reimbursement Program & TRICARE Extended Coverage Health Coverage (ECHO).

What does the Extended Care Health Options (ECHO) program provide?

The TRICARE® Extended Care Health Option (ECHO) provides supplemental services to active duty family members with qualifying mental or physical disabilities. ECHO offers integrated services and supplies beyond those offered by the basic TRICARE health benefits program.

Are families enrolled in the EFMP able to be stationed overseas?

Overseas assignments for all active duty personnel and family members require screening. If sufficient care is determined as not available overseas, EFMP will work to ensure a duty location where both career and Exceptional Family Member needs are met.

Does the EFMP provide relocation support?

EFMP caseworkers at both the losing and gaining installation will assist in the transition of medical and educational care. Ask the EFMP office for a “Transition Checklist” upon receipt of orders.

How can EFMP help my Exceptional Family Member with the Individual Education Plan (IEP)?

Caseworkers will assist you with issues ranging from school services, access to therapies, related resources and provide workshops to help families learn to be their family member’s best advocate.

I am part of the EFMP. Can I secure priority housing?

Priority housing for Marine Corps enrolled families is now determined by the HQMC EFMP office via the medical screening team.

EFMP Mainside Office

Bldg 13150 – View Map

Marine & Family Programs
Exceptional Family Member Program
Box 555020 BLDG. 13150
Camp Pendleton, CA 92055-5020

(760) 725-5363
Contact Via Email


Bldg 520512 – View Map

School of Infantry

(760) 763-0868
Contact Via Email

EFMP MCLB Barstow Office

Bldg 319

MCX Administration Office

Mon-Fri 8:00am-3:30pm
(760) 577-5854
(760) 6470
Contact Via Email

To receive email updates about upcoming events, changes within the EFMP at Camp Pendleton and for all outreach assistance, please call (760) 725-5363 or e-mail 

Monthly workshops are offered for EFMP families, parents, caretakers and providers aboard Camp Pendleton

Topics Include: ADHD, Stress, Special Needs/IEP’s and/or 504’s, Special Needs Trusts, and any topics that families request.

Upcoming Monthly Events


Upcoming EFMP Events: TBD

Sensory Friendly Movie: TBD

EFMP Family Training: Accessing Community Resources

EFMP Family Training: Early InterventionSpecial Education Overview

Sensory Friendly Haircuts

EFMP Family Training: Managing Deployments

EFMP Coffee Hour

Family Fun Day at The Shea Therapeutic Riding Center

NOTICE – Respite Care Reimbursement Changes

EFMP Base Installation Respite Care Reimbursement Program

The Respite Care Reimbursement Program is intended to reduce stress on sponsor families by providing temporary rest periods for family members who care for those who have special needs. Families assigned to the Camp Pendleton EFMP with EFMs identified as Level of Need (LoN) 3 or 4 can receive up to 20 clock hours per month of respite care, at an authorized rate. After verifying eligibility & authorized rate for the Respite Care Reimbursement Program, families may choose their own certified provider (Proof of certification & signed hold harmless agreement must be provided to our office prior to care), pay their provider for respite care hours, & then submit their original receipt, reimbursement log, & standard form 1164 to the Camp Pendleton EFMP office within 60 days to receive reimbursement.

Contact the EFMP office or your assigned EFMP Family Case Worker for more information or to enroll.

Respite Care Forms

NAVMC1750.1 Verification of Eligibility
NVMC1750.2 Statement of Understanding
Hold Harmless Agreement
NAVMC1750.3 Reimbursement Log
OF 1164
Marine Corps Bulletin 1754

Together We Grow

This program provides an environment that fosters self-esteem yet challenges each child to reach his or her full potential. Children learn to empathize with those who are different and to accept others who often face similar challenges. This program serves the needs of children who are:

  • Typical
  • Developmentally Delayed
  • Medically Fragile
  • Special Needs
  • Technology Dependent

For more information, call (760) 757-6031 or visit their website.

EFMP caseworkers at Camp Pendleton offer parent workshops and individual consultations to provide parents with the training and information needed to better understand special education guidelines, policies and procedures. Please contact the EFMP office to sign up for parent training and to meet with a caseworker.

North Coastal Consortium for Special Education (NCCSE)

NCCSE coordinates special education programs and placements for students from birth through age 21, in addition to monitoring compliance with state and federal mandates, developing policy, procedures and guidelines and providing staff development activities.

Contact Lisa Houghtelin, Parent Liaison North Coastal Consortium for Special Education (760) 471-8208 or visit: NCCSE Online

Resolutions For Student Success (RSS)

RSS Mediation Team assists in responding to resolve differences and concerns regarding special education by using neutral intervention and providing support to families and educators in San Diego County. The Exceptional Family Resource Center (EFRC) will facilitate the Resolutions for Student Success (RSS) process to help resolve conflicts between schools and families who have children with special needs. This is a free program.

Call (800) 977-7008 or visit: EFRC Online

Disability Rights of California

Special Education advocacy support for families includes Individualized Education Program (IEP) goals and objectives. “Least Restrictive Environment” and “Prior Written Notice” assistance is offered to families to help better understand the special education laws and policies in the local schools. Call (800) 776-5746 or visit their website.

TASKmil – Team of Advocates for Special Kids – Military

Non-profit agency that assists military parents of children with special needs in California to access assistance and support in early intervention, education, medical, or therapeutic support services for their children.

Call (866) 609-3218 or visit: TASKmil

Specialized Training of Military Parents (STOMP)

STOMP, a parent-directed program, exists to empower military parents, individuals with disabilities, and service providers with knowledge, skills, and resources so that they might access services to create a collaborative environment for family and professional partnerships without regard to geographic location.

Call (253) 565-2266 or visit their website.


Other Resources

The EFMP Family Forum is a place to identify and champion issues of our special needs families at Camp Pendleton, offering ideas, promoting creativity, integrating work, and problem solving. This committee will allow for greater coordination and collaboration in accessing quality support services.

Who is invited?

An open forum for all EFMP Families to address systemic issues and concerns that affect Exceptional Family Members attached to Pendleton. This is also an opportunity for families to network and learn of current trends, opportunities and resources. As members of our community, families have the chance to discuss matters and extend recommendations that will enhance the quality of life for our EFMP community.

When does it meet?

The EFMP Special Needs Forum meets quarterly. Please contact the nearest EFMP office for specific dates and times.

How can I get involved?

All EFMP Families are encouraged to attend. These meetings are scheduled on a quarterly basis. If you are unable to attend, please forward your concerns and requests to your assigned Family Case Worker or e-mail at 

Contact an EFMP office to confirm dates and location. Mainside: (760) 725-5363. San Onofre/SOI: (760) 763-0868.

Resource Guides

San Diego Family Magazine Flourishing Families

Flourishing Families is the Parent Resource Guide for Children with Special Needs that contains over 650 resources in San Diego County. Read informative articles that offer help and encouragement to families with special needs. Sign up to receive our bi-monthly eNewsletter, keeping you connected to current and relevant information in the community. Ready to get out of the house? When you join our online community, you’ll also discover fun family-friendly activities and events.


TRICARE Extended Care Health Option (ECHO)

ECHO supplements the basic TRICARE program by providing financial assistance for certain services and supplies to qualifying beneficiaries. The services available under ECHO vary depending on the needs of the beneficiary.
If you need assistance with ECHO benefits or would like to see if you qualify, please call UnitedHealthcare Military & Veterans at 1-855-874-6800 or contact your EFMP Family Case Worker.

Regional Center – Lifetime Program

State and county services for developmental disabilities

• North San Diego County (760) 736-1200. Website.
• Southern Orange County (714) 796-4060. Website.
• Riverside County (909) 890-3000. Website.

Exceptional Family Resource Center – Parent & Family Support

Provides support, information and education to active duty family members of children with disabilities. This support enables parents to help their children reach their fullest potential.

North County Office (760) 510-3994. EFRC Online

Children’s Care Connection (C3)

For families that have a newly diagnosed child or are having challenges with finding appropriate resources for their child. C3 is a free program offered by Children’s Hospital & Health Center to identify and treat developmental and behavioral concerns in children.

Contact: Oceanside Office: (760) 754-6110, San Marcos Office (760) 591-0179 or visit: Children’s Care Connection.

Military I.D. Card for Adult Children

Military dependent children may be eligible for a lifetime I.D. card after age 21 due to pre-existing medical conditions. The child must be incapable of self-support.

Contact HQMC, Manpower and Reserve Affairs, MMSR-6 for the eligibility criteria and application – Form DD 137-5, (800) 784-9310/9529

Please contact the EFMP offices for additional resources.

EFMP DD 2792 Reimbursement

The Marine Corps Exceptional Family Member Program is a mandatory enrollment program designed to coordinate permanent change of station assignments for active duty sponsors who have a family member with special needs.  When Marines are assigned to locations where their family members have access to required care, it allows the Marine to focus on the mission, enhancing the individual and family readiness.

Marines and families often contact EFMP with recommendations about how the program can better support families and we value this communication.  Several months ago, families began notifying EFMP that some TRICARE authorized providers were charging for completion of the DD Form 2792.  This form is used across the Department of Defense to identify the medical requirements of family members for the purpose of EFMP enrollment.  Enrolled families must also submit an updated form every three years to ensure that the most current information is available for EFMP assignment review.

As we investigated, we learned that network providers cannot receive TRICARE reimbursement for the time associated with completion of this form and therefore passed the cost to the individual family.  Additionally, we have learned that absent regulation, authorized provider charges to families are inconsistent, and in some cases, cost prohibitive for families.

The Marine Corps believes that families should not bear the cost of form completion to comply with a DoD-mandated program, and we have instituted a reimbursement process, retroactive to October 1, 2014.  We have authorized reimbursement at actual cost, up to a maximum of $200/package, whichever is less.  We recognize that some providers are charging more than the $200/package, however with education, may reduce their charges to align with our reimbursement.  In some cases, providers have been charging less than the maximum amount authorized by the Marine Corps; we commend them and encourage them to keep their rates consistent.  EFMP-enrolled Marines who are interested in pursuing a reimbursement, should contact their assigned EFMP office for assistance.

DD 2792 Reimbursement Information & Forms

Program Manager

Seniorina Rold
(760) 725-5363 – Email

Training, Education & Outreach Specialist

Hope Bustos
(760) 725-3175 – Email

Family Caseworkers

If you are transitioning to Camp Pendleton, Pawn Solie will be your Transitional Family Case Worker for the Exceptional Family Member Program. Download our welcome letter here.
Once you have established your residency or if you are newly enrolled in the Exceptional Family Member Program but not new to Camp Pendleton, you will be assigned an EFMP Family Case Worker that will be your point of contact for resources and questions. You may utilize the list below to reference the MCB Camp Pendleton Housing area or city you live in to connect with the assigned family caseworker.

Lauren Anderson

Housing Areas: Del Mar, Forester Hills, South Mesa, Pacific View & Wire Mountain (I, II & III)
Area of Responsibility: North County Coastal (except Oceanside)
Office: Bldg 13150
(760) 763-1310 – Email

Chu Trani

Housing Areas: South Mesa, Santa Margarita, & Wire Mountain (I, II & III)
Office: Abby Reinke Bldg 201019
(760) 576-6396 – Email

Pawn Solie

Cities: Murrieta, Hemet, Lake Elsinore, San Bernadino, San Marcos, Poway, Valley Center, Ramona, Rancho Santa Fe, Santee, La Mesa, & El Cajon
Area of Responsibility: Riverside County & Outliers of San Diego
Office: Bldg 520512
(760) 725-7165 – Email

Kristen Laiola

Housing Areas: San Mateo Point & San Onofre (I, II & III)
Cities: San Clemente
Area of Responsibility: Orange County
Office: Bldg 520512
(760) 763-0868 – Email

Shereen Mack

Housing Areas: San Luis Rey, O’Neill Heights, & De Luz
Cities: Fallbrook & Bonsall
Office: Bldg 13150
(760) 725-0226 – Email

Danielle Townsend

Cities: Temecula, Winchester, Menifee & Escondido
Area of Responsibility: Riverside County
Office: Bldg 13150
(760) 763-4254 – Email

Gina Gonzalez

Area of Responsibility: Families assigned to Inspector & Instructor (I&I) duty in the West Coast Region
States: All states west of Mississippi
Office: San Luis Rey Bldg 17081
(760) 763-6911 – Email

Adam Diaz

Area of Responsibility: Barstow, China Lake & Edwards AFB
Office: MCLB Barstow
(760) 577-5854 – Email
To receive email updates about upcoming events, changes within the EFMP at Camp Pendleton and for all outreach assistance, please call 760-725-5363 or e-mail

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MCCS Camp Pendleton